Hotel amenities supplier · EU company · worldwide delivery
Branded hotel amenities, kids club kits and hotel souvenirs — with your logo
Everything your guests take home, with your logo. CourtesiQ supplies hotels, resorts, rentals and restaurants with embroidered robes, hotel slippers with logo, amenity kits, towels, a hotel mascot, kids club kits and lobby-shop merchandise — one supplier, one artwork approval, small runs per design.
- From 50 robes or 100 towels per design
- Logo mock-ups in 2–5 working days, sample in 10–14 days
- Delivered to Europe, the UK, the Middle East, the Americas, Asia-Pacific and Africa
- EU company since 2015
- 9 product lines
- EXW · DAP · DDP
- EN / DE / PL support
Branded hotel amenities and guest merchandise
Nine lines that cover the guest journey: what is waiting in the room, what is used in the spa and the kids club, and what guests buy or are given before they leave. Each line page lists materials, branding methods, minimums and lead times.
Bathrobes
Waffle, terry, velour and kimono robes with your embroidered logo — adult and kids sizes.
Slippers
Disposable and reusable hotel slippers, printed or embroidered, closed or open toe.
Guest amenities
Branded toiletries, amenity kits, dental, vanity and shaving kits in your packaging.
Towels & spa textiles
Bath, pool and spa towels with a woven, embroidered or jacquard logo.
Hotel mascot & plush
A character for your hotel — sold as plush, given as a gift, worn as a costume.
Kids club kits
Welcome kits, kids robes and slippers, backpacks, activity books and club merch.
Hotel souvenirs & gift shop
Lobby-shop lines and turndown gifts with your hotel and destination design.
Room accessories
Key cards and holders, door hangers, laundry bags, pens, umbrellas, notepads.
Restaurant & bar merch
Aprons, coasters, napkins, menu covers and merch for your restaurant, bar or café.
Amenities for hotels of every type
A spa needs robes that survive 200 washes; a family resort needs a kids club kit and a mascot; a villa operator needs a welcome kit that fits in a cupboard. Pick your property type to see what we recommend for it.
Spa & wellness
Robes, slippers and towels that feel like the treatment.
Luxury hotels
Embroidered robes, signature amenities, turndown gifts.
Boutique hotels
Small runs that carry the personality of the house.
Family resorts
Kids club programmes with your own mascot.
Vacation rentals & Airbnb
Welcome kits and amenities for apartments and villas.
Hostels
Merch guests buy, amenities that survive.
Ski hotels & chalets
Robes, slippers and après-ski gifts for the mountains.
Glamping & lodges
Eco amenities and keepsakes for camps and lodges.
Restaurants & cafés
Aprons, coasters and merch for HoReCa brands.
Why hotels order the whole guest range from CourtesiQ
One supplier, one brand capsule
Robes, slippers, amenity kits, the kids club kit, the mascot and the lobby shop in one quote, one artwork approval and one delivery plan.
Your logo, checked before you pay
Logo mock-ups on every item in 2–5 working days. Thread colours, print colours and placement follow your brand standards.
Small runs per design
From 50 robes, 100 towels or 100 kids kits per design — sized for a boutique hotel, a villa portfolio or a single restaurant.
EU company, worldwide delivery
Contract and VAT invoice from a Polish company; EXW, DAP or DDP delivery with export documents for non-EU markets.
From logo file to delivered guest range
-
1
Brief
Send the logo, the room count, the products you need and the date the goods must be on site. Photos of your current amenities help us match or upgrade them.
day 0 -
2
Proposal and price
A product list with materials, branding method, quantity tiers and a written price per piece.
2 working days -
3
Logo mock-ups
Your logo placed on every item — robe chest, slipper strap, bottle label, towel border — in your brand colours.
2–5 working days -
4
Pre-production sample
Physical samples of the key items, approved in writing before the run.
10–14 days -
5
Production and delivery
Production, inspection, packing by room or by property, shipping on the Incoterms you chose.
3–10 weeks + transit
CourtesiQ at a glance
- What we do
- Branded guest amenities, kids club kits, hotel mascots and hotel souvenirs for hotels, resorts, rentals and restaurants: design, production, packing and delivery.
- Company
- EnjoyGroup Sp. z o.o., Biała Podlaska, Poland (EU). Sister brands: MascotiQ (custom mascots) and SouveniQ (destination souvenirs).
- Markets
- Worldwide: Europe, the UK, the Middle East, the Americas, Asia-Pacific and Africa. Support in English, German and Polish.
- Product lines
- 9: bathrobes, slippers, guest amenities, towels and spa textiles, hotel mascot and plush, kids club kits, hotel souvenirs, room accessories, restaurant and bar merch.
- Minimums and timing
- From 100 pieces per design for most products; logo mock-ups in 2–5 working days, sample in 10–14 days, production 4–8 weeks.
- Branding
- Embroidery, jacquard weaving, printing, debossing, woven labels and custom packaging; artwork and brand rules approved before production.
- Compliance
- Children’s products tested to EN71, textiles on OEKO-TEX fabrics on request, cosmetics with EU documentation; export paperwork for non-EU markets.
Where we deliver
We ship from Poland and from partner factories directly to your property or warehouse. Each region page explains transit times, duties and the documents your shipment needs.
Europe
EU deliveries without customs; VAT-free invoicing for B2B buyers with a valid VAT number.
Delivery to Europe →United Kingdom
Post-Brexit export documents, DDP delivery on request so your hotel pays no surprise import charges.
Delivery to the UK →Middle East
Gulf hotels and resorts: certificates of origin, Arabic labelling where required, air or sea freight.
Delivery to the Middle East →North America
USA and Canada: commercial invoices, HS codes and labelling checked before the goods leave.
Delivery to North America →Asia-Pacific
Resorts in Southeast Asia, Australia and the islands: consolidated sea freight or air for urgent openings.
Delivery to Asia-Pacific →Africa
Safari lodges, coastal resorts and city hotels: door delivery or to your forwarder’s port.
Delivery to Africa →Questions hotels ask before the first order
Are you a manufacturer or a hotel amenities supplier?
Both, depending on the product. Plush mascots are sewn in our group’s own workshop in Poland. Robes, slippers, towels, amenities and accessories are produced by partner factories in the EU, Turkey and China. Design, logo mock-ups, quality control and logistics are done by our team.
We have 40 rooms. Is that too small?
No. Minimums are per design and are set for small properties: 50 robes, 100 towels, 100 kids club kits. Slippers (500 pairs) and amenity kits (1,000) last a 40-room hotel several months, and reorders keep the same artwork.
How much do branded hotel amenities cost?
The price per piece depends on the material, the branding method, the packaging and the quantity tier. You get a written quote with all tiers within two working days; the pricing page explains what moves the price.
Can one logo artwork be used across all products?
Yes, that is the point of ordering from one supplier. We adapt the same artwork to embroidery on robes, print on slippers, labels on bottles and woven borders on towels, and keep the colours consistent.
Do you supply consumers or sell catalogue stock?
No. We are a B2B supplier to hotels, rentals, restaurants and their purchasing companies. Every order carries the client’s branding.
Which certificates come with the goods?
Children’s products are tested to EN71. Textiles can be made from OEKO-TEX Standard 100 certified fabrics on request. Cosmetics are supplied with EU documentation (CPNP notification, safety assessment) by our partner labs. For non-EU markets we confirm labelling requirements in the quote.
Request a quote
Tell us about your property and what your guests should take home. We reply with a product proposal, logo mock-ups and a price per piece.
- Reply on working days, usually within a few hours
- Logo mock-ups before you order
- Written price within 2 working days
Prefer email? corp@mascotiq.eu · WhatsApp
What happens next
- 1Brief and quote1–2 working days
- 2Logo mock-ups2–5 working days
- 3Pre-production sample10–14 days
- 4Production and delivery4–8 weeks
- from 100 pieces per design for most products
- one supplier for robes, slippers, amenities, kids club and souvenirs
- EU company, VAT invoice, export documents for every market